User Profile: support

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Viewing 15 posts - 151 through 165 (of 1,152 total)
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  • in reply to: updated now battle.net doesnt work #5332
    support
    Keymaster

    What do you mean by “battle.net doesnt work”? You can’t reach the website?

    support
    Keymaster

    The WireGuard server no longer runs after you disabled it. You should not see any response from the server side (there’s no longer a server).

    The traffic you saw on your Windows machine was probably background traffic by the OS. E.g., software updates or Windows telemetry. You normally don’t see these, but with the WG VPN connection established they became more apparent.

    in reply to: Configuring Web Servers in VLAN, no tags, port-forwards #5326
    support
    Keymaster

    1. Yes, port forwarding will send traffic only to the destination IP address.
    2. Yes.
    3. Yes.
    4. There’s no need to tag the ports
    5. Yes, it’s reasonable.

    in reply to: List of All Connected Devices #5319
    support
    Keymaster

    Only devices with IP addresses are listed. Your switch was not listed because it didn’t have an IP address.

    in reply to: Access Points and VLAN tagging #5318
    support
    Keymaster

    VLAN tagging for LAN ports has been added in v2.5.2. WAN side VLAN tagging will be added in the next update.

    in reply to: error when updating "oops something weird happened" #5317
    support
    Keymaster

    Anything changed for your browser since your last update to v2.4.8? Can you try a different browser?

    in reply to: error when updating "oops something weird happened" #5315
    support
    Keymaster

    Did you get the message when you click on “Check for Updates” or when you click the “Upgrade” button after that? What’s your hardware model?

    in reply to: Internet Configuration #5306
    support
    Keymaster

    @bunduri Please check that you’re connecting the router like this: pcWRT router WAN port (Blue) -> Technicolor E31T2V1 Ethernet port -> Cable outlet.

    1. Connect your computer to a LAN port on the pcWRT.
    2. Open http://192.168.10.1 in your browser.
    3. Enter your router password to log in.
    4. Do you see an IP address under the Internet section on the Status page?
    in reply to: My internet keeps disconnecting #5301
    support
    Keymaster

    Maybe the VPN connection wasn’t stable. You can try a different VPN server and see if there’s improvement.

    in reply to: Parental Controlo BUG? #5298
    support
    Keymaster

    @casino You can use either “all” or “same UTC offset” to choose your timezone. The latter gives you a shorter list to choose from, so it’s more convenient.

    You can click “Sync Time with Browser” to set the current time on the router when the router does not have access to the Internet (i.e., when it can’t sync time with an NTP server).

    in reply to: Parental Controlo BUG? #5294
    support
    Keymaster

    @casino Also, when the problem happens next time, take a look at the Access Logs.

    Click on a few links on Facebook or YouTube 10 minutes after they’re supposed to be blocked. Then open the Access Logs page, expand the profile and click on the name of your device (on the left navigation panel), switch to “RAW” mode and inspect the latest entries. Send the screenshots of both Visited and Blocked pages to [email protected]. Thanks!

    in reply to: Parental Controlo BUG? #5293
    support
    Keymaster

    @casino When we last talked about this, you did not have this problem for a few days. Then you said the problem came back. Were there any changes in between? Did the time on the router match the time on your computer when you had the problem?

    support
    Keymaster

    You might need to set up port forwarding on the modem/router. Or you can put the pcWRT in the DMZ of the modem/router.

    in reply to: Parental Controlo BUG? #5284
    support
    Keymaster

    @casino We were not able to reproduce your problem, even with your configuration files. What we did in v2.5.1 was to add a monitor that checks the integrity of the parental control components, and restore the configuration if any error is found.

    We can’t claim a true fix for what you were seeing unless we can consistently reproduce your problem. We need your help to identify the situation under which the problem occurs. Have you noticed any patterns?

    in reply to: Download Link #5282
    support
    Keymaster

    No worries. The links will be updated soon.

Viewing 15 posts - 151 through 165 (of 1,152 total)