User Profile: support

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Viewing 15 posts - 121 through 135 (of 1,155 total)
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  • in reply to: Adding Google AC1200 mesh to PcWRT #5496
    support
    Keymaster

    You’ll need to turn off WiFi on the pcWRT and set your Google mesh in bridge mode. The setup is similar to one discussed here: https://www.pcwrt.com/forums/topic/connect-pcwrt-to-orbi/. But first please check that Google mesh supports bridge/AP mode.

    in reply to: AdGuard VPN compatibility & out-of-stock/products #5459
    support
    Keymaster

    1. It should be compatible if they are using the standard protocols. For OpenVPN, we need the .ovpn files. IKEv2, server certificates (if they use self-signed certificates). For WireGuard, you’ll need the server hostname, public key, and the client private key.
    2. We’ll restock our hardware soon, in the next week or two.

    We don’t know about the sites you mentioned. Please check back with us in the next few days.

    in reply to: hide.me VPN support? #5455
    support
    Keymaster

    Yes it is. You can use OpenVPN and IKEv2 protocols.

    in reply to: Linksys WRT1900AC v1 #5448
    support
    Keymaster

    No WRT 1900AC. We have a build for WRT 1900ACS.

    in reply to: Remove/Block a device from the network #5446
    support
    Keymaster

    Create a profile, add a calendar with no allowed time to the profile. Then add the device to the profile.

    in reply to: Pause traffic on a VLAN during a window of time #5445
    support
    Keymaster

    Thanks for the suggestion. So far we haven’t had a strong use case for this. Maybe you can achieve what you want to do with a calendar on the device. I.e., create a profile for the device, then add a calendar to the profile.

    in reply to: Compatible routers? #5442
    support
    Keymaster

    The TP-Link build is only for ““TP-Link Archer C7 v2”, not the v5. You can try “TP-Link Archer A7 v5” or “Linksys WRT1900ACS”.

    in reply to: Login page not showing credentials boxes #5432
    support
    Keymaster

    The router restricts access to the login page from a VLAN that does not have LAN access. For example, if you have an SSID for Guest and blocked LAN access from the Guest network, then when you are connected to the Guest SSID, you’ll only see “My local IP Address” and “Adblock Control”.

    in reply to: No 'Access Control' icon under Apps #5427
    support
    Keymaster

    Please send a screenshot of the Status page to [email protected].

    in reply to: 'Restrict router access' does not allow me to add device #5424
    support
    Keymaster

    On the Status page, click on the name of your PC. A popup box will be displayed for you to enter a name for the PC. Enter the name and click Save.

    After that, your PC will be displayed in the “Restrict router access” dialog.

    in reply to: No internet when connected to modem #5413
    support
    Keymaster

    This problem usually happens when you have a cable modem. Usually cloning the MAC address from your old router helps resolve this issue. On the Internet Settings page, enter the MAC address of your old router into the “Override MAC address” field and click Save.

    Alternatively, you may call your ISP (Internet Service Provider) and let them know that you have a new router. They can help you to associate your service with the new router.

    support
    Keymaster

    The official OpenVPN client does not support scramble. You’ll need a client that has the scramble patch (e.g., https://www.tunnelblick.net/cOpenvpn_xorpatch.html). The StrongVPN client supports scramble, not sure if it can be used to connect to your own server.

    in reply to: Help With VLANs #5411
    support
    Keymaster

    Under normal circumstances you don’t need to check the “Tagged” checkbox. So let’s assume the Ethernet ports are not tagged.

    If you’ve assigned port 1 to X1 and connected your switch to port 1, then all devices connected to the switch will be on the X1 VLAN as the router sees it. Let’s further assume that you’ve configured that X1 should be tunneled through a VPN, then all devices connected to the switch will be tunneled through the VPN.

    If you’ve left other Ethernet ports on LAN, then devices connected to these ports on the router will be on LAN, and will not be going through the VPN (if LAN is not configured to go through VPN).

    support
    Keymaster

    Yes. You can block youtube.com and white list accounts.youtube.com.

    in reply to: Status Page – Load Average? #5394
    support
    Keymaster

    The three numbers are “system load” averages over the past 1, 5 and 15 minutes. Usually, you’d expect to see these numbers below 1.

Viewing 15 posts - 121 through 135 (of 1,155 total)