[support]

Can you successfully “ping” 192.168.10.1?

[support]

Perhaps some domains needed by your applications are blocked. Check the Internet logs for blocked domains and white list those needed by your application.

[support]

WPA3 support will be added soon.

The router has 4 RJ45 ports. One is dedicated to the Internet connection (WAN). The other three can be assigned to any of the predefined VLANs.

[support]

The router supports 4 SSIDs per band. To support 5 SSIDs, at least one SSID is only available in one band.

To use VLANs on your APs, just mark the LAN port the AP connects to “Tagged” (on the Network Settings page). Then assign VLAN IDs to the SSIDs broadcasted by the APs.

The pcWRT router comes with 5 per-configured VLANs, the VLAN ids are:
LAN: 1
Guest: 3
X1: 4
X2: 5
X3: 6

[support]

The XR11 is newer but less powerful than the XR10. Both are rated AX1800 for WiFi but the XR10 is faster.

[support]

Routers on our website are fully featured. The Premium upgrade is for people who bought hardware elsewhere.

[support]

It should be available. The XR11 is out of stock.

[support]

Yes you can flash it yourself if you get the right model, but the XR10 should be available on our website.

[support]

You might be using proxy settings in your browser. We’re looking into this and will get back with you. Thanks!

[support]

We now have the CF-XR10 available, which is an AX1800 WiFi 6 router with a 1.2GHz quad-core CPU.

[support]

We’ve tested the router UI with both Safari and Firefox and didn’t see any problems. Is it possible for you to try it from a device other than macOS 13.1?

Also, was the timezone dropdown populated when you ran the initial setup?

Are there any plugins/addons running in your browser?

[support]

You need an Internet connection in order to upgrade from Lite. The Upgrade button will display once the router is connected to the Internet.

The router needs a wired Internet connection. So you can’t use it as a VPN client from a hotel. We will have a travel VPN router offering in a couple of months, which will allow you to connect to a hotel WiFi.

[support]

You can take a look at the access logs to see what domains are being blocked and for what reason. Click the “View Logs” link on the “Access Control” page. On the left side of the “Internet Logs” page, click on the device you want to check. Click on the “Raw/Chart” toggle button to switch to raw mode.

[support]

Thanks for bringing this to our attention. Spammers are posting in our forums. We’ve added some spam filters to stop this.

[support]

Thanks for asking! We’ve been saying “a couple of weeks” but it didn’t happen. We’re confident about Q1 23, but we hope it’ll be sooner than that.

[Author]

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